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FAQ
Frequently Asked Questions
Everything you need to know about our research peptides and ordering process.
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All products sold by Lumen Compounds (PC) are strictly for in-vitro research and laboratory use. They are not intended for human or veterinary use, ingestion, or any other application outside of controlled research settings.
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Every batch we ship comes with a third-party Certificate of Analysis. You can download the COA, HPLC, and Mass Spec reports directly from our COA page by searching for your product. The batch number is printed on your product label.
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All Lumen Compounds (PC) products are independently verified to โฅ 99% purity via HPLC (High-Performance Liquid Chromatography) testing performed by accredited third-party laboratories. Results are available on our COA page for full transparency.
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We offer fast, tracked shipping on all orders. Most domestic orders arrive within 2โ5 business days. International shipping timelines vary by destination. Orders are typically processed and dispatched within 1 business day of payment confirmation.
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Due to the nature of research chemicals, we cannot accept returns on opened products. If your order arrives damaged, incorrect, or is lost in transit, please contact our support team within 7 days of delivery and we will make it right.
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Lyophilized (freeze-dried) peptides should be stored in a cool, dry place away from direct sunlight โ ideally at -20ยฐC for long-term storage. Once reconstituted, store in a refrigerator at 2โ8ยฐC and use within 30 days. Avoid repeated freeze-thaw cycles.
